Smart Case Management
For organizations managing their engagements with health advocates, benefit specialists and care navigators , we offer Smart Case Management.

Manage Cases smoothly
With all information in one adaptive and intelligent platform

Improve Decision Making
Easily preview and analyze data about your team and your patients

Increase Productivity Make workflows painless by automating steps
FEATURES

Two way secure
MESSAGING
Secure two way messaging with personalized, timely and contextual communication with all stakeholders

Core enterprise
SCHEDULING
Secure patient scheduling of appointments for care and pharmacy services, improving efficiency and safety, and reducing No-shows & cancelations

Personalized
OUTREACH LIBRARY
Secure patient scheduling of appointments for care and pharmacy services, improving efficiency and safety, and reducing No-shows & cancelations

Enterprise specific
WORKFLOWS
Timely and appropriate follow-ups on treatment and medication intake, as well as appointment reminders to reduce missed care touch points and appointments
Cutting Edge Tech

Rules based process facilitation
The robust rule engine is configured per the industry workflows to help staff

Automation
Workflows steps are automated to enhance productivity and catch errors

Natural language processing
The Case Management Deployments have NLP trained models on all communication and survey text for compliance
SAAS Case Management
with all the benefits



Product Expertise
A decade addressing the need and challenge of engaging patients digitally

Decades of Experience
Our organization has been serving healthcare for 12 years with a team of experts that have decades of experience

Large Customer Base
Over 500 successful client implementations